The process of buying a new car has always been an enjoyable experience but the newly refurbished flagship Lexus showroom in Mutiara Damansara was designed to take that process to a whole new level.
With the Japanese omotenashi mantra at its core, the design of the showroom anticipates and fulfils their customers’ needs at every point. From the smell of Wild Earth as a customer walks in, to the wireless sales experience and quality coffee sourced from Cafés Richard and even the Mark Levinson audio system is installed in an acoustically tuned room, the new showroom utilises all five senses to deliver a luxurious experience for any potential customer.
Ravindran K., the President of Lexus Malaysia said “the enhancements to the facilities allowed Lexus Malaysia to redefine its core brand values and to clearly showcase them with a truly exclusive Lexus experience.â€
